Privacy Policy for The1.Click

Last Updated: September 27, 2025

Company Name: The1.Click
Website: https://www.the1.click
Contact Email: info@the1.click

1. Introduction

The1.Click (“The1.Click”, “we”, “our”, or “us”) provides digital solutions, including a WhatsApp-based ordering, communication, and campaign management platform. This Privacy Policy explains how we collect, use, and safeguard information when you use our services, including integrations with Google APIs and Meta’s WhatsApp Business API.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

When you use our platform, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, and business details you provide.
  • Business Information: Business ID, WhatsApp Business Account (WABA) ID, WhatsApp phone numbers.
  • Campaign Data: Message templates, campaign configurations, delivery analytics (sent, delivered, read, clicked, cost).
  • Log Data: IP address, browser type and version, accessed pages, time and date of access, usage statistics.
  • Cookies: We use cookies to enhance your user experience. You can disable cookies in your browser, but some features may not function properly.

3. How We Use Information

We use the collected data strictly to:

  • Deliver and improve our services.
  • Verify and manage WhatsApp Business Accounts.
  • Send, track, and analyze WhatsApp campaigns.
  • Provide campaign performance reports.
  • Enable integrations you explicitly authorize (e.g., Google Sheets).

We do not use your data for unrelated advertising, profiling, or resale.

4. Meta / WhatsApp Data Access and Use

Our platform integrates with Meta’s WhatsApp Business API. When you connect your WhatsApp Business Account, we may access and process the following:

  • Business ID and WABA ID.
  • WhatsApp phone numbers linked to your business.
  • Message templates used for campaigns.
  • Campaign analytics (sent, delivered, read, clicked, cost).

Important Notes:

  • We do not collect personal Facebook data (friends, photos, posts, or profile details).
  • Data is used only to verify WABA ownership, deliver campaigns, and generate analytics reports.
  • All Meta access tokens are encrypted, rotated regularly, and never shared with unauthorized parties.
  • We do not share WhatsApp/Facebook data with third parties, except as required by law.

5. Google User Data Access

The1.Click provides optional integrations with Google Sheets to automate WhatsApp communications.

  • We only access spreadsheets you explicitly select.
  • Data is retrieved in real time to power chatbot flows and campaign interactions (e.g., orders, appointments, product details).
  • We do not permanently store Google Sheet contents. Temporary cached data is deleted once processing is completed.
  • We never access or store other files in your Google Drive.
  • You can revoke access anytime from your Google Account settings.

6. Data Retention

  • WhatsApp/Meta and Google data are processed in real time.
  • Temporary cache is cleared immediately after processing.
  • You may request deletion of your data by contacting info@the1.click, and we will comply within 30 days.

7. Data Security

  • All tokens and credentials from Meta and Google APIs are securely encrypted.
  • Access to data is restricted to authorized systems and personnel.
  • While we apply industry-standard security measures, no method of storage or transmission over the internet is 100% secure.

8. Data Sharing

We do not sell or rent your data to third parties. Data may only be disclosed if:

  • Required by applicable law or regulation.
  • Explicit consent is provided by the user.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

📧 info@the1.click
🌐 https://www.the1.click